Looking for an expert to help you manage your student loan debt?

Speak with Jan Miller, 25 year student loan expert and financial industry veteran. Serving borrowers worldwide.

Guidance you can trust.

Work with Jan, not a pool of customer service reps. Get answers to your questions with absolution and clarity. Steer clear of servicer inconsistencies. Learn about current events affecting your student loan repayment, plus tax filing implications, mortgage lender matters, navigating the Public Service Loan Forgiveness (PSLF) program, the Biden Waiver, changes to Income-Driven Repayment programs, the COVID Forbearance, the CARES Act, and more.

If the servicer or Ombudsman can't help you, Jan can.

“When you see one-size-fits-all solutions, you can assume they’re wrong.” – Jan Miller

How it works.

Personalized Service

Work one-on-one with Jan. No passing around a customer service pool of undertrained reps.


Clear explanations from start to finish of processes. Not just what t o do, but how to do it, with expert help along the way. Answers with absolution, no ambiguity.

Help with Mortgage Lender

Communicating with you and directly with your mortgage lender.

Tax Filing Implications

Filing Single, Married Jointly, Married Separately, cost saving comparison, Common Property concerns. Proof of income options in IDR.


Parent PLUS Loans; co-signers, assisting in process and families with kids all with student loan debt. Working with all scenarios. Working with each family’s unique repayment arrangements. It takes a village.

The Human Factor

What makes sense for your career and individual circumstances and risk tolerance.